If you need to Cancel a Tour, simply login to your account, view the order using the "Completed Bookings" link under the My Account menu and click the Cancel button. We'll notify you via e-mail of your refund once we've received cancellation email from you.

Cancellation Policy:
All cancellations must be made in writing and be received prior to the tour departure date. Cancellations will be refunded in full minus a $30 Euro per person processing fee. No Shows and Cancellations within 2 day of the tour date are non-refundable.

When do we pay:
The products on our website requires a pre-payment by credit card. A voucher will be sent to you via email. You just need to print it out and follow the instructions.

Confirmation Policy:
Immediately after submitting your reservation you will receive a receipt of booking by email. Within 30 minutes of submitting your reservation you will receive a voucher confirming all details. Simply print your voucher and present it on the day of your activity, show or tour. A contact number will be provided to reconfirm.

Safety:
100% safe. All transactions done securely.